Effective Supervision - Two Day Short Course
What is this short course all about?
This course is designed for frontline managers, supervisors, team leaders, and those who are required to take responsibility for the work of others. This course will provide the skills and knowledge required for the team leading of staff and their the day-to-day supervision. It includes case studies and examples that participants can adapt to use in their own workplace. Click for pricing »
The role of the supervisor/team leader in the workplace
Understanding effective and ineffective performance
Managing yourself to manage others
Managing the day-to-day performance of the team
Managing the difficult team member
Resolving personality clashes, resolving conflicts and handling difficult situations
Team building and team management
Working with the manager
Other Details
Two days Duration 9:00am - 4:30pm
Fee includes morning & afternoon teas, light lunch and course materials.
