Certificate IV in Business - BSB40207
What is Certificate IV in Business all about?
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
• Administrator
• Executive Personal Assistant
• Project Officer Click for pricing »
The Units of Competency
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
after achieving the BSB30107 Certificate III in Business or other relevant qualification/s
OR
providing evidence of competency in the majority of units required for the BSB30107
Certificate III in Business or other relevant qualification/s
OR
with some vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
• Accounts Clerk
• Customer Service Advisor
• Clerk
• E-business Practitioner
• Legal Receptionist
• Medical Receptionist
• Office Administration Assistant
• Student Services Officer
• Word Processing Operator
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Qualification Rules
Total number of units = 10
1 core unit plus
9 elective units
At least 5 of the elective units must be selected from the elective units listed below.
The remaining 4 elective units may be selected from the elective units listed below, the
BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package.
Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded.
The Units of Competency
Core Units
Occupational Health and Safety
BSBOHS407A Monitor a safe workplace
Elective Units
Customer Service
BSBCUS401A Coordinate implementation of customer service strategies
BSBCUS402A Address customer needs
BSBCUS403A Implement customer service standards
E-Business
BSBEBU401A Review and maintain a website
Financial Administration
BSBFIA402A Report on financial activity
General Administration
BSBADM405B Organise meetings
BSBADM409A Coordinate business resources
Innovation
BSBINN301A Promote innovation in a team environment
Interpersonal Communication
BSBCMM401A Make a presentation
IT Analysis and Design
BSBITA401A Design databases
IT Support
BSBITS401A Maintain business technology
IT Use
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBITU404A Produce complex desktop published documents
Learning and Development
BSBLED401A Develop teams and individuals
Marketing
BSBMKG413A Promote products and services
BSBMKG414A Undertake marketing activities
Project Management
BSBPMG510A Manage projects
Record keeping
BSBRKG402B Provide information from and about records
Relationship Management
BSBREL401A Establish networks
Research
BSBRES401A Analyse and present research information
Risk Management
BSBRSK401A Identify risk and apply risk management processes
Sustainability
BSBSUS301A Implement and monitor environmentally sustainable work practices
Writing
BSBWRT401A Write complex documents
Selecting Elective Units for Different Outcomes
The context for this qualification varies and this must guide the selection of elective units. An example of appropriate elective units for a particular outcome follows.
E-business practitioner
1 core unit plus
5 elective units selected from the elective units listed above.
4 elective units
• BSBEBU401A Review and maintain a website
or
• BSBWOR302A Work effectively as an off-site worker
• BSBITA401A Design databases
• BSBMKG412A Conduct electronic marketing communications
• BSBRES401A Analyse and present research information
